Knowledge Base

New PC / Windows Configuration - Minimum PC Requirements

This article sets out the current hardware and computer system configuration standards required by Tower Systems software. This advice forms part of Tower Systems’ contract terms and conditions. Hardware and configurations which do not meet these standards may not run the Tower Systems’ Retailer software in the manner promoted by the company. By ‘meet,’ we mean accurately match (for example, dramatically passing the standards may not suit the software). Tower Systems makes no warranties in relation to the running of its software on hardware which does not match these standards, or is not configured according to this document.

Please follow these standards. If you have a Tower installation team member on-site and you are supplying your own hardware, time may be lost dealing with non-standard hardware and will therefore not be available for training. If you are unsure of anything, please speak to the Tower Systems salesperson who sold you the software.

While Tower Systems acknowledges that its software may run on hardware other than what is specified here, it makes no warranties or performance claims in relation to hardware which does not match these specifications.

Minimum PC Specifications

For a store with three PCs or fewer, each machine should match the Client PC specifications.

For a network of four PCs or more, the server’s specifications differ - see Server PC specifications below. The other terminals on the network should still meet the Client PC specifications.

Client PC (for a network of 3 PCs or fewer)

  • Operating System: Windows 10 Pro, Windows 8.1 Pro, Windows 8 Pro, Windows 7 Professional, Windows Vista Business (Service Pack 1).
    NOTE: Retailer versions 2.6.1.3 and earlier have only been tested on Windows 7 Professional and Windows Vista Business.
  • Hardware:
    • Intel Pentium Dual Core 2.6GHz
    • 4GB DDR2 RAM
    • 120GB HDD (7200 rpm)
    • 1Gbps Ethernet network adapter
    • Monitor with a minimum resolution of 1024x768
    • 7 x 2GB USB Flash Drives for backup

Server PC (for a network of 4 PCs or more)

  • Operating System: Windows 10 Pro, Windows 8.1 Pro, Windows 8 Pro, Windows 7 Professional, Windows Vista Business (Service Pack 1).
    NOTE: Retailer versions 2.6.1.3 and earlier have only been tested on Windows 7 Professional and Windows Vista Business.
  • Hardware:
    • Intel Core i5 3.0GHz
    • 4GB DDR2 RAM
    • 120GB HDD (7200rpm)
    • 1Gbps Ethernet network adapter
    • Monitor with a minimum resolution of 1024x768
    • 7 x 2GB USB Flash Drives for backup

Server PC (for a network of 7 PCs or more as well as Multi-store)

  • Operating System: Windows Server 2012, Windows Server 2008.
  • Hardware:
    • Please contact your local Tower Systems sales representative (Contact details can be found HERE).
    • The system will be customised based on your needs and requirements.

Further Requirements:

  • Broadband internet access available to all machines.
  • Cat-5e/Cat-6 network cabling to be supplied, laid and terminated by a qualified technician.
  • Routers and switches must have 1Gbps Ethernet ports.

Multi-Store Requirements

  • Business-grade broadband internet connection at all locations.
  • Static internet/public IP address for the location of the server.
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