Knowledge Base

New PC / Windows Configuration - New Retailer Installation

This article will apply for explain how to set up Retailer for computers that do not have Retailer installed yet.

This article assumes that you have met the requirements in Minimum PC Requirements and Operating System Configuration.

MAIN / Master / Server Computer

  1. Click HERE to access the list of Retailer versions.
  2. Click on the appropriate version of Retailer and follow the instructions to run the installation.
    NOTE: All computers must run the SAME version of Retailer.
  3. Once the file is downloaded and run, the installation wizard will appear. Click Next.
  4. If asked for a username and password, enter the one used on the website and click Next.
  5. Make sure the directory is set to C:\Tower\Retailer and click Next.
  6. You will be asked Is this the File Server? Click on Yes.
  7. A screen will appear with No Data Found. Select Create Blank Data and press OK.
  8. A screen will appear which creates Retailer’s data tables. When it’s finished, click Close.
  9. Some data checking utilities may run, wait until they are complete.
  10. Click Finish.

You then need to restore the data from the most recent backup:

  1. Insert the USB drive.
  2. Double-click on RetBackV2 on the desktop.
  3. Click on Restore Files.
  4. In Archive File, click on the yellow folder icon and navigate to the location of your backup and double-click on the backup file (usually R2data.ret).
  5. A list of files will appear. Click on the Select All option and all files will be ticked.
  6. Click on Restore Now and the files will be restored.
  7. When prompted to run Check Tables, click Yes.
  8. The data will be checked and you can start Retailer when it's finished.

POS / Slave / Client Computer(s)

  1. Click HERE to access the list of Retailer versions.
  2. Click on the appropriate version of Retailer and follow the instructions to run the installation.
    NOTE: All computers must run the SAME version of Retailer.
  3. Once the file is downloaded and run, the installation wizard will appear. Click Next.
  4. Make sure the directory is set to C:\Tower\Retailer and click Next.
  5. You will be asked Is this the File Server? Click on No.
  6. Select the MAIN/master/server from the screen.
  7. Some data checking utilities may run, wait until they are complete.
  8. Click Finish.

If Retailer still does not start:

  1. Double-click on RetBackV2 on the desktop.
  2. Click on Settings -> Database Settings.
  3. On the right, click on List Remote Servers and select the MAIN/master/server from the screen.
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